Last Updated: May 2024. This Privacy Policy outlines the practices of **FED BY PLANTS LIMITED** regarding the collection, use, and disclosure of information that we receive through our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
FED BY PLANTS LIMITED, located at Unit 1/3 Gabriels Wharf 56 Upper Ground London SE1 9PP, is the data controller responsible for your personal data. Our dedicated Data Protection Officer can be reached at info@istanbulcapital.sbs for any inquiries related to your information rights.
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). This includes:
We process your data based on several legal grounds: the performance of a contract (delivering your food), our legitimate interests (improving our service), and compliance with legal obligations (tax records). We use your data to: - Process and fulfill your orders. - Communicate with you regarding service updates or technical support. - Analyze website performance to optimize the user experience. - Provide personalized nutritional advice where applicable. - Prevent fraudulent activity and ensure the security of our Gabriels Wharf facilities and digital infrastructure.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, transaction data is kept for 7 years to satisfy UK HMRC requirements. We implement state-of-the-art technical and organizational measures, including AES-256 encryption for data at rest and TLS 1.3 for data in transit, to protect your personal information against unauthorized access, loss, or alteration.
Under the UK Data Protection Act, you have the following rights: - The Right to Access: You can request a copy of the personal data we hold about you. - The Right to Rectification: You can ask us to correct inaccurate data. - The Right to Erasure: Also known as the "Right to be Forgotten," you can request that we delete your data under certain conditions. - The Right to Restrict Processing: You can object to how your data is being used. - The Right to Data Portability: You can request that we transfer your data to another organization.
We do not sell your personal data. We only share data with trusted third parties necessary for service delivery, such as: - Payment processors (Stripe/PayPal) for secure transactions. - Logistical partners for delivery outside our SE1 pedestrian zone. - Cloud infrastructure providers (AWS/Google Cloud) for hosting our platform. All third parties are contractually bound to maintain the same level of data protection as FED BY PLANTS LIMITED.
While our primary operations are in London, some data may be processed by service providers located outside the UK or the EEA. In such cases, we ensure that standard contractual clauses (SCCs) or other adequacy mechanisms are in place to ensure your data remains protected to UK standards.
We reserve the right to update this policy as legal and technical landscapes evolve. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the modified policy.
For further information on our data practices or to exercise your rights, please contact our legal department at Unit 1/3 Gabriels Wharf 56 Upper Ground London SE1 9PP.